Tokocrypto Verification Failed? Here's How To Overcome It
Tokocrypto Verification Failed? Here’s how to solve it is certainly a question that must be found an answer immediately. Tokocrypto verification must be done so that you can enjoy all the features available in it freely.
The verification process at Tokocrypto is usually known as KYC verification. If this Tokocrypto verification fails, then you will certainly not be able to enjoy the various features in the KYC.
So, what causes this Tokocrypto verification to fail? then, how to solve the KYC verification that can’t be done?
We’ll explain all of them below.
Reasons for Tokocrypto Verification Failed
This unsuccessful verification of tokocrypto could be because your personal data was entered incorrectly.
Unsuccessful verification is due to important documents such as the ID card that you have sent, the image is not clear or may not meet the existing requirements.
Usually the Tokocrypto verification doesn’t work because the facial photo sent during the face ID verification stage is incorrect or inaccurate.
If the photo you have submitted is inaccurate and does not match the instructions given, the verification will automatically be rejected immediately.
How to Overcome Tokocrypto Verification Failed
If you fail in this verification process, don’t despair. There are several steps that you might try so that you can quickly overcome the Tokocrypto verification.
When you have completed all of the verification stages, but do not get a message that the verification failed, then you can immediately re-verify.
Tokocrypto will give all users a chance of 3 times of verification, so you can make the most of this.
The way to re-verify Tokocrypto is almost the same as you did the first time.
When you re-verify, first make sure the data you have entered is correct. For the size of this ID card, make sure the image is clear, the photo size is less than 5 MB and uses PNG, JPG or PDF format.
In addition, for the face verification stage, it is recommended not to use a hat or glasses. Make sure your face fits snugly in the center of the camera. Then, follow all the given photo instructions correctly.
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Contact Tokocrypto Customer Service
If you still fail to re-verify, you can directly contact the customer service officer and they will be assisted regarding the problem you are experiencing.
You can use social media, email or phone numbers when you have problems with the Tokocrypto KYC verification. This method is the most practical and fast response from Tokocrypto.
