4 Ways to Overcome My Telkomsel Error on Android Phones
In contrast to previous years, Telkomsel provider users are now easier in the internet packages they use. This is due to the My Telkomsel application.
With just a few touches, you can get internet packages. However, the problem that occurs is an error application. This makes you need a way to solve My Telkomsel Error on HP devices.
The existence of this error problem is certainly very disturbing for you in purchasing internet packages. Not only error problems, just doing the verification process is very difficult for users to do.
This is caused by several factors that make the My Telkomsel application error. Below are the causes along with solutions that you can apply to solve this problem.
How to Overcome My Telkomsel Error on Android Phones
1. My Telkomsel Application Error
The main cause of the problem in My Telkomsel is an application error. This can be seen from the many bugs contained in the app.
The way to solve this problem, then you can close the application forcibly and restart the HP device. Below is a way to force the application closing process on the Android operating system.
- First, enter the Android settings menu via the application icon with a gear icon.
- After that, select the “Installed Applications” menu in the settings menu.
- Scroll or scroll down to find the My Telkomsel application.
- Then you can select the option to force quit the app at the bottom.
- Next, restart the Android HP device.
- If the device is turned on again, then you can run the My Telkomsel application normally.
2. Clear My Telkomsel Application Cache Data
Another problem that makes the My Telkomsel application an error is caused by the large amount of cache or stored data. This data can be in the form of history that the user did on the My Telkomsel application.
The existence of this history makes the data corrupt so that the application does not read commands from the user. The solution you can do is delete the data on the My Telkomsel application.
The following are the steps to clear cache data on the My Telkomsel application.
- The first step you can take is to enter the Settings menu on the Android HP device.
- Then, look for the application installed on the HP device that you are using.
- Then, scroll down and look for the My Telkomsel application.
- After that, single-click the app and select the “Clear Data” option.
- Next, you can open the My Telkomsel application and login using an account that was previously registered.
3. Update the My Telkomsel Application
The next way you can do is to update the My Telkomsel application. This is because the application is no longer compatible with the HP device you are using.
You can check through Google Playstore and apply updates to the application. If so, then you only need to re-login by entering your email and password.
4. Update Android Kernel
If the methods above have not been able to solve your My Telkomsel application, then the next alternative that can be done is to update the Android kernel. In this update process you can do it manually using a Wi-Fi network. Below is the procedure for updating the Android operating system kernel.
- The first way you need to do is open the Settings menu on Android.
- Next, select the “About Phone” option and select System update.
- This process sometimes takes quite a bit of time. Depends on the size of the kernel in that version.
You can adjust the My Telkomsel error in the review above according to the type of HP device you are using.
Also read: How to Overcome Google Authentication on the Play Store
This is because basically all Android OS devices have settings that are not much different. Just do the same steps in overcoming the problem with the My Telkomsel application that is wrong.
