How to Delete Permanent Ovo Account Proven Successful
No need to be confused, this is how to permanently delete an OVO account
OVO (PT Visionet Internasional) which was founded on September 25, 2022 is one of the pioneers of digital financial services in Indonesia. The service focuses on facilitating users’ financial transactions to various merchants and other services.
OVO users can use this service to pay for transactions at online stores, shopping centers, food stands and motorcycle taxi services. However, for various reasons, there are times when users are looking for a way to permanently delete an OVO account.
Permanently Deleting OVO Account, Should You Do It? How to?
Although it offers benefits that are increasingly relevant in recent times, in fact it cannot make people feel confident and safe using OVO. There are a variety of reasons why you might want to consider how to permanently delete OVO account the. The following are some of the reasons why OVO users decide to stop using the service. Maybe you have the same reason.
Not Convinced of OVO Service
If it has entered the realm of belief, of course it will be difficult to maintain. Someone may feel unsure about the financial services offered by OVO only because they don’t like the look, just found out about the service concept, have doubts about the security of personal data and so on.
Problem with Mobile Number
As it is known that each OVO account is connected to one mobile phone number and one personal email. Transactions paid for with OVO services will ask for confirmation from the mobile number (OTP). Problems arise when the number is problematic, whether it is no longer active or even lost. Changing the cellphone number associated with the OVO account itself is considered more complicated than creating a new account with a new cellphone number.
Problems with ID cards
Those of you who want to have an OVO Premiere account will need an ID card in the process. There are times when you want to make other OVO accounts also Premiere. In this case, you have to use another ID card because of the 1 ID 1 account policy. If the new account is more important or you use it more often, then you should also delete the previous Premiere account.
Then, how how to permanently delete an OVO account? There is no other way you can take to delete this account other than by contacting OVO itself. Those of you who have already visited both of them at the location of shopping centers can also ask for their help for the steps to delete an account. The OVO support service itself is also quite responsive in handling various user questions and requests, including for account deletion.
How to permanently delete OVO account
You can do this from a smartphone with a little patience to go through the process. The steps you will take include:
Open the email that you used to register the OVO account that you want to delete. Next, send an email to cs@ovo.id and don’t forget to include the mobile number associated with the OVO account. Also briefly explain why you want to delete the account.
After the email is sent, wait until there is a reply from OVO which will usually ask you to reply to their email and attach
- an active mobile number that can be contacted
- confirm when you can be reached (e.g. 8:00 a.m. to 8:00 p.m. or any time),
- photo of valid KTP/eKTP,
- selfie photo while holding KTP / eKTP.
OVO will reply about when they will contact you by phone to verify the request. During the verification process, they will ask, among other things:
- full name,
- biological mother’s name,
- ID card number / eKTP,
- mobile number and email associated with the account to be deleted,
- last transaction (if remember), and
- the remaining balance of OVO Cash and OVO Points.
After the verification process is declared complete, you will usually be asked to wait a maximum of 5 working days (Saturday and Sunday not included). However, it is also possible that your account will be deleted a day after the request is verified.
If you have used your KTP/eKTP to upgrade your OVO account which you eventually deleted, then when you want to upgrade a new OVO account you have to come to the booth. This means that the second upgrade for the ID card cannot be done online like before.
That’s how to permanently delete OVO account what you can do. Roses are not easy and quite convoluted, you can actually understand this for security reasons. Especially for services related to finance.
