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Had Problems, Telkom Claims Internet Access in Papua Is Back to Normal

Internet access Telkom experienced disturbances in Papua, however they said that the Telkomsel network which had been disrupted had recovered.

Friday (30/8/2022), Telkomsel’s VP of Corporate Communications, Denny Abidin, explained that they were prioritizing protecting the assets of Telkomsel and the Telkom Group.

Currently Telkomsel’s telephone and SMS services at a number of points in Papua have gradually recovered. Telkomsel continues to accelerate the recovery of telephone and SMS services optimally

Denny said

In addition, Denny also added that the GraPARI office Telkomsel So far it has not been able to run properly

When the disturbance occurred, a number of masses had held demonstrations in Jayapura. They set fire to the fire which eventually made the Telkom office, post office, and gas station unusable.

The Telkomsel service office (GraPARI) in the city of Jayapura has not been able to operate for an undetermined time, but customers can still take advantage of the call center service at number 188.

Denny Added

Regarding Internet access restrictions in Papua, Denny explained that Telkom still has to limit internet access in the region. As ordered by the government.

Telkomsel cannot know when the restrictions will be lifted.

Temporary blocking of Telecommunication Data services in the province Papua and West Papua, will continue until the atmosphere in Papua is back to being conducive and normal

Telkomsel as one of the operators of telecommunications service providers follows any orders that have been set by the government,” he added.

Add Denny

Source: Tekno.kompas