Why BRI ATMs Can't Withdraw Cash? Here's How To Overcome It
Are you one of the BRI customers who have problems with the ATM cash withdrawal process? It turns out that this is the reason why BRI ATMs can’t withdraw cash, let’s see!
The BRI bank cash withdrawal process will usually be carried out by customers through BRI ATM machines. However, it is not uncommon for customers to go directly to BRI bank branches just to withdraw cash.
It’s just sometimes longer, right? Not to mention that direct services at BRI branches are limited. As for the ATM machine can be used longer until the evening.
So, when you need cash you can take it anytime. However, sometimes there are problems such as BRI ATM machines not dispensing cash.
Why does this happen, and what is the solution? To answer this, let’s discuss in this post.
Why BRI ATMs Can’t Withdraw Cash?
Imagine after a long day at work, then you run out of money. You have also queued at the ATM machine for a very long time but suddenly the BRI ATM cannot withdraw cash.
What is the problem? You must be wondering why this happened, right? In general, there are 2 reasons for this to happen, namely:
ATM Machine Damage
The first thing that might happen is damage to the ATM machine. Sometimes, there are many that cause the ATM machine to malfunction.
Also, the machine cannot be used temporarily due to maintenance, running out of money or the BRI network experiencing problems.
BRI Network Disturbance
As we discussed earlier in the first point. The next thing that makes us unable to make transactions such as taking cash or checking account balances.
This is because the ATM machine uses a network that is controlled directly by the BRI bank. If there is a problem, it certainly cannot be connected and used.
How to handle it?
If this happens to you when you need cash, how do you deal with it? Most customers are afraid when they make cash withdrawal transactions but do not come out.
This is because they are afraid that their balance will be deducted even though they do not receive the money. However, these concerns can actually be overcome if you know how to overcome them, namely:
- Wait a while after the failed transaction. Usually, if you withdraw cash at an ATM machine but no money comes out, then you have to be more patient. For example, by waiting at least 30-1 hours so that BRI can check the location of the error. The BRI bank also needs time to fix these problems. And if something goes wrong, it will be followed up.
- Then, you have to collect evidence and information. This is necessary if your balance is deducted and you must notify BRI. Some things you should know are: the ATM card you use, ATM location, receipt, what type of ATM (BRI or other bank). You also have to prepare information for the birth mother, because it will be asked later. Also prepare ID cards and savings books.
- Then, you can contact or visit the BRI bank. If you have sufficient credit, you can call 14017. This is the BRI bank call center number. Wait for the officers to handle your case and make sure you stay connected until the end. If not, you can go directly to the BRI branch and say that there is a failed transaction. Wait for the staff to help you.
That’s the discussion about why BRI ATMs can’t withdraw cash. May be useful.
