Shopee Failed Package Delivery Trial, Here's How To Solve It
Shopee Failed Package Delivery Trial – Shopee is one of the marketplace applications that provides a wide selection of items that you can buy. When buying goods through Shopee, your goods will be sent via expedition.
In some cases, package delivery does not always run smoothly. There are various obstacles that can occur, including failed package delivery attempts. What happened and how to solve it? Check out the explanation below.
Failed Package Delivery Trial Via Shopee
Have you ever tried to send a package through the Shopee application but received a notification that the package delivery failed?
If so, it means that the package you sent via expedition still hasn’t made it to the recipient’s address. You don’t need to panic, because it’s not your fault.
If this kind of problem occurs, then Shopee will be the party responsible for the loss of this package. In fact, if the package delivery really fails, Shopee will still return the package to you at no additional cost.
Reasons for Failed Package Delivery Trials on Shopee
Even if you do not suffer material losses, you certainly need to know what caused the failed package delivery attempt.
There are several reasons that could be the cause of this happening. Here are some reasons why packet delivery attempts fail:
The Consignee Does Not Receive The Package
The first reason that may cause packet delivery failure is that the package is not received directly by the recipient of the package.
If this is true, it causes delivery failure, then you will get a notification ‘the failed package delivery attempt has been rescheduled with the customer’.
Waiting for Plane or Ship Schedule
If the package is sent to or from outside the island, then you have to wait for the departure of the ship or plane that sent the package.
You will get a notification ‘attempting to send the package will be done again tomorrow because it is waiting for the plane or ship to depart’. You just need to wait for the package to be delivered according to the flight departure schedule.
There’s a Problem on the Expedition
This is the most common reason why the attempted package delivery failed. To anticipate this, you can choose a shipping or expedition that already has a good reputation.
How to Overcome Failed Package Delivery Trials on Shopee
Once you know the reason behind the failed package delivery attempt, you can immediately try to solve this problem. The first thing you should do is contact Shopee customer service.
Please open the Shopee application on your cellphone and click the My menu. Click the Chat with Shopee button and select the Chat with Shopee Agent menu.
Describe the problems you experienced when communicating with shopee customer service. You will be asked to send an order number for items that failed to be sent, for that please prepare the number in advance so that the process can be faster.
Failed Package Delivery Trial Solution By Shopee
Shopee will offer assistance to solve the problem you are experiencing. First, they will help track your package.
The package will be sent directly to the buyer. But if the buyer does not receive the package, the package will be returned to the seller or seller.
You will not be charged anything in the event of a package return. Make sure you as the seller notify the buyer that an error occurred during the package delivery.
That’s the explanation about the problem of failed package delivery attempts via the Shopee application. This can happen to you at any time, so you should be aware of it. May be useful.
