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How to Easily Change Mobile Numbers in the JKN Mobile Application

How to Change the Mobile Number in the JKN Mobile Application How to Change the Mobile Number in the JKN Mobile Application

How to Change Mobile Number in the JKN Mobile Application – If you are an Indonesian citizen who is over 17 years old, you are certainly no stranger to the name JKN or National Health Insurance.

JKN is a comprehensive social security program in Indonesia.

The purpose of this JKN is to ensure that participants get the benefits of good health care.

Just like other health and social insurances, JKN requires verification of a cellphone number to be used.

This is because the system used by JKN is digital-based. If at some point in the future you need to change your cell phone number, you will automatically have to change your cellphone number at JKN.

Well, here is an easy way that you can do to change your cellphone number at JKN.

How to Change BPJS Health Number

You could say that the JKN application is indeed a digital version of the BPJS application. When you change your mobile number at JKN, you have to change your BPJS number first.

  1. The first step to change your BPJS Health number is to register an active number. This is because you will receive a verification code on the number.
  2. The second step is to update the JKN application to the latest version. You can change this version with the update feature in the Google Play Store.
  3. Next you also have to prepare the required files or documents such as ID numbers and photos, BPJS ID numbers, Family Cards and others.

How to Change Mobile Number in JKN Mobile Application

You don’t need to be confused about how to make these changes. The first step you have to do is contact the BPJS Care Center at 1500 400.

For a safe step, you should top up enough credit first before calling the care center.

Next, if you are connected, you will talk to BPJS Customer Service. Tell CS that you want to change your BPJS ID phone number.

For the verification step, CS will ask you some personal data such as name, address, ID card number, BPJS ID and so on.

If the data you provide is in accordance with the system, then customer service will help you make changes to your cellphone number.

Provide your new number information and customer service will send a verification code to the number you want to register. Please verify the code.

After successful verification, your mobile number on JKN Mobile or BPJS Health has been replaced with a new one.

You will also get further notification regarding this matter.

Those are some things that can be conveyed related to changes in BPJS numbers and cellphone numbers on JKN Mobile.

It is important to make sure that the number you use is active and can be reached. Good luck.