Causes and Ways to Overcome a Busy DANA System
Causes and Ways to Overcome a Busy DANA System – Apart from e-commerce, e-wallet is one of the new lifestyles implemented in society.
Non-cash transactions make many changes in everyday life, for example, it is easier to make transactions without touching other people. All you need is an internet connection and an e-wallet app.
Of course, there are quite a few examples of e-wallet that you can find in Indonesia, one of which is DANA. DANA is a digital wallet application that can help you perform e-commerce transactions, bill payments, transfers and many others.
Even though it is very complete, sometimes DANA also often experiences the system being busy in its network. Even some users also complain about this.
To be able to resolve this error, you must first know what is causing the DANA system to be busy. Check this out.
Cause the DANA System is Busy
It is said that the DANA application is undergoing a thorough update. Because the system is under maintenance, some users who are conducting transactions will feel the impact.
If you are one of the users experiencing problems, then you can tell DANA directly. DANA is currently still monitoring so that your feedback and complaints will be very helpful regarding the changes made to updates.
How to Overcome a Busy DANA System
Even though DANA is undergoing system update changes that make you uncomfortable, there are several ways to deal with the busy DANA system.
The first is to contact customer service. The goal is to let DANA know that this system change is disturbing you so that an update will be given to handle the error.
The second way is to login to the DANA account via another cellphone. This system change only affects a few users, so you can change your device so that you can still use DANA services. In order to work, borrow a cellphone that has a different operating system from your cellphone.
You can also try to switch data from WiFi to cellular quota. It could be that the error you are experiencing occurs due to the instability of the data network.
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DANA Customer Service
As previously mentioned, you can notify DANA if you experience a system crash when you are busy. You can make a complaint through 4 official platforms from DANA, namely Email, Twitter, Facebook, and Instagram.
Please click the following link to complain via Instagram. If you use Facebook and Twitter, you can send a message to @danawallet. Meanwhile, the email address used by DANA is [email protected].
That’s some information that can be given to find out the causes and how to overcome the busy DANA system. You can wait until the network returns to work or perform the previously mentioned handling methods. Good luck.
