Causes and How to Overcome BNI OTP Code Not Entering
BNI OTP Code Not Entered – OTP code is one way to verify data. How to use this OTP code is quite simple, you only need to enter a phone number and the system will send a series of numbers.
The number only needs to be entered in the provided OTP column. There are many services that have been configured with OTP codes, including BNI Mbanking, so you are definitely familiar with this method.
Unfortunately, there are some people who have difficulty receiving or sending OTP codes to their mobile numbers.
Of course they often experience panic, especially when it’s really important. To fix this, you need to know first what causes the OTP code not to enter.
These are some of the possible reasons why the OTP code cannot be sent or received.
Cause the BNI Mbanking OTP Code Doesn’t Enter
Here are some possibilities that might happen:
The first cause that is very likely to happen is the internet connection is slow.
This internet error is sometimes unpredictable, you need to check the speed and stability of the connection to overcome this.
Your BNI OTP code may not be sent because the server is having problems. Usually, the Mbanking application is always updated to increase user convenience.
When the app is fixed or updated, some people will feel the impact through the app.
- App Permission Not Activated
The next cause is the app permissions have not been activated. When you first install the Mbanking application, you will be asked to activate certain permissions such as permission to access contacts and contact via phone number.
The reason why you can’t receive the OTP code may be that you haven’t enabled the permission.
How to Troubleshoot BNI MBanking OTP Code Not Entering
How to solve this OTP code problem must be adjusted to what is causing the OTP code not to enter.
If this problem occurs because of the internet connection, you can try to connect the phone to another internet line.
For example, if you’re on WiFi, try switching to a data plan. Make sure that you have a strong signal for this.
If you can’t receive the OTP code because the server is down, then you just need to wait until the server returns to normal.
You can contact BNI customer service to find out if the server is having problems and when the server will return to normal.
For application access permission issues, you can set it yourself in the phone settings.
You can enable all access to get OTP code. If it has been activated, please try sending the OTP code again.
Those are some of the causes and how to overcome the OTP BNI MBanking code that cannot enter. You can contact BNI customer service if the problem is still not resolved.
