BRImo is Blocked with Q2 Code, these are the causes and how to solve it

Want to make a transaction using BRImo but have problems? The screen displays a notification that BRImo is blocked by Q2 code? It turns out that this is the cause and how to solve the problem, let’s have a look!

Using BRImo services is no longer a strange thing for BRI bank customers. Because, mobile banking services certainly make it easier for you to do many banking transactions.

However, as one of the online applications, of course there are some problems that may occur. Where do you get an error message when using the service.

For example error Q2 which we will discuss this time. Because, you also have to know what the causes are as well as how to overcome them.

What Causes BRImo to Have Error Q2?

First of all, of course you have to know in advance what is the cause of this error. Because, if you don’t learn what caused it, it will happen again someday and you don’t even realize it triggered the error.

So, you should know some of the possible causes for this to happen, namely:

• You have to re-edit the User ID of this application. This is because the previous provisions were only 10 digits and the new provisions require you to have a 13-digit BRImo ID.
• When you make a transaction, you just enter the wrong mToken.
• When you create a BRImo User ID, you are not declared an active user. These terms are based on your login method. Where you have never logged in for 45 days after ID creation takes place.
• Error entering User ID and password 3 times in a row.

How to Troubleshoot BRImo Blocked Q2 Code

Then, you also deserve to know how to solve this problem. There are 2 ways you can do to solve this problem.

Where you can choose to come directly to a BRI bank branch office or without having to come to BRI. Don’t worry, we’ll cover both ways.

1. Come Directly to the Nearest BRI Branch

If you prefer face to face and directly ask the BRI bank. So, this first method you must understand first. The way to solve this error is:

1. First of all, of course you have to find and visit the nearest BRI bank branch.
2. Then enter and take the queue number to consult with the CS bank BRI.
3. You have to queue by waiting for your queue number to be called by CS.
4. Then, when you meet the BRI CS, you only need to state the problem with the Q2 error on your BRImo.
5. CS will provide directions to help unblock your account.
6. Later you will be asked the possible cause of the blocking.
7. Answer cooperatively and wait for your account to be reactivated.

2. Without having to go to BRI Bank

The second way is an easy, practical way and does not have to come to a BRI branch. For those who are busy, lack of transportation or are lazy to meet CS services in person, they definitely choose this method. Here’s how:

1. Enter the BRI website using the address http://ib.bri.co.id/ib-bri/
2. Then you just need to click the forgot password menu.
3. The screen will display the terms and conditions for changing passwords and you just need to agree to them.
4. You will be asked to fill out a form consisting of User ID, card number, email and verification code.
5. You will be sent a password reset link to your email, check and click the link provided.
6. Then you will be asked to re-enter the data including a new password. Confirm and wait for it to work.

That’s a collection of ways to overcome Q2 blocked BRImo. May be useful.

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