Why can't Mandiri Online M-banking be opened?
Causes and Solutions If Mandiri Online m-Banking Can’t Be Opened
As one of the leading banks in the country, Bank Mandiri also offers various service facilities to make it easier for its customers. One of these services is Mandiri online m-banking which can be accessed via a mobile application. However, as with other applications in general, there are users who complain that the Mandiri online m-banking application cannot be opened and so on.
Solutions You Can Try When the Mandiri m-Banking Application Has Problems
As developments and demands continue, it is only natural that developers and companies apply updates to their applications. This is what can then trigger problems in the application that the user uses. But in general, the thing that causes Mandiri online m-banking cannot be opened caused by the user.
So if you have problems with this financial application, then the first step you need to do is don’t panic and try to trace the cause of the problem based on the notification given. These include;
System Under Maintenance, Connection Trouble and Check Internet Connection
This error description is usually caused by the registered mobile number being inactive, not installed on the same device, unstable internet connection, until the Mandiri online application cache has accumulated too much. Things like this often cause online self-reliance to be inaccessible.
The solution, of course, is to ensure that the registered mobile number is active and installed on the same device. There’s nothing wrong with ensuring that the device’s internet connection is in a stable condition, not using public Wi-Fi with uncertain stability. In addition to ensuring a stable LTE, you can also clear the cache of the application in the settings.
Password wrong
You feel that the password you typed is correct but it still appears that the password is wrong. You can try to solve this problem by making sure that the registered mobile number is still in active status or not. If the number is dead, you can change the number by visiting the nearest branch office by bringing your Savings Account book, ID card and Mandiri ATM card.
Blocked Pin
There is also a problem caused by continuously trying Mandiri online passwords. This can trigger the M PIN to be blocked because the Mandiri online service password is also blocked. The only way you can solve this problem is to visit the nearest branch office with your ID card, account book and Mandiri ATM card.
Can’t Start Conversation
This error notification generally occurs when a user switches devices. If you change to a new cellphone, you should first uninstall or uninstall the Mandiri online application on the old cellphone. After that, then install and try to login on the new cellphone. In addition, also make sure that the mobile number registered with the Mandiri online service is installed on the new cellphone.
Log Out Alone
Basically this is a security feature to prevent misuse of the Mandiri online application. However, please also note that the automatic Log Out feature can be triggered because the mobile number registered for the service is not installed in the SIM 1 slot on the device that supports the DualSIM feature. The solution, of course, is that you need to move the SIM card of the mobile phone number registered by the Mandiri online service to SIM 1 slot.
Unverified Mobile Number
Another problem that makes Mandiri Online m-banking cannot be opened is an error description which states that the cellphone number is not verified. This warning appears because the number registered for the Mandiri online service does not match the number entered when registering for Mandiri online. Of course to solve this problem you have to make sure that the number entered is a registered number.
Basically, various errors that prevent this application from opening can be solved by deleting the application cache, making sure the LTE signal is stable, restarting the phone, waiting a moment before trying to log in again. Of course if you have made sure that there are no problems due to problems with the SIM card or other errors that do not lie in the application.
If the problem is not in the application, then the only way to solve it is to visit the nearest Bank Mandiri branch office. Meanwhile, if you are unable to reach the office, you can contact Mandiri Call 1400 or by sending a report to Mandiricare@bankmandiri.co.id
That’s how to overcome Mandiri Online m-banking cannot be opened based on a variety of things that could be the cause. Remember not to panic when trying to solve a problem like this to avoid the situation getting worse. good luck