Here's how to communicate with the COVID-19 chatbot from the Republic of Indonesia's Communications and Information Technology
Starting from March 19, 2022, the Government through the Ministry of Communication and Information of the Republic of Indonesia has officially created a WhatsApp COVID-19 Chatbot account. This account can be used by all Indonesian people.
The government announced through the Kemkominfo portal that this WhatsApp Chatbot account can be used properly by the public starting March 20, 2022 to find out information about the corona virus.
For those who haven’t received the government’s WhatsApp blast COVID-19 chatbot number, you can Click here. Accounts that have been verified by the Ministry of Communication and Information have a green check mark on the right side of the account name.
But for those of you who want to use the service, you don’t have to save the WhatsApp number. Because it is automatically saved with the name covid19.go.id. To start a conversation, you need to do the following steps below.
How to communicate with the WhatsApp Chatbot COVID-19 Kominfo Republic of Indonesia
Time needed: 3 minutes.
There are several ways to initiate communication with the Kominfo COVID-19 WhatsApp Chatbot. Like say hello or say hello. So instead of being curious, let’s just take a look at the following steps.
- Start by saying hello
The first thing you have to do is just say ‘hello’ or say something else. Later there will be a reply to information related to the corona virus that you want to know more about.
These questions include A. The latest news on COVID-19 in Indonesia, B. What is COVID-19 actually?, C. What are the symptoms of COVID-19?, D. How do you protect yourself?, E. How do you protect others?, F. Do you need masks? G. COVID-19 Referral Hospital?
- When choosing question A
Then you will get a reply regarding the latest news on the number of cases. Information on the number of cases is not only general. But the cases where in Indonesia have been tested, positive for COVID-19, those who have recovered, died and were negative.
- Move on to another question
You need to type ‘MENU’ to go back to the beginning and select another list of available questions.
- The answer to each point is a short explanation
You need to know that each point provides a brief explanation and cannot answer your question apart from these points. Because the WhatsApp COVID-19 Chatbot system relies on artificial intelligence technology or Artificial Intelligence.
- Finishing the conversation
So outside of these options, you will not get a satisfactory answer. If you want to end it, simply leave the conversation or type in the word ‘DONE’.
Also get information about COVID-19 on the government’s official website
All the information above that you get on the WhatsApp COVID-19 Chatbot account is provided by the National Disaster Management Agency (BNPB) and the Ministry of Health of the Republic of Indonesia. So it can be ascertained about its accuracy.
In addition to this account, you can also get information about the corona virus through the Indonesian government’s official COVID-19 website.
