How to find out the missing power token number
How to find out the missing power token number – PLN users are now dominated by the use of power tokens. Therefore, you need to buy power tokens every month so that the power in your house is always on.
There are many ways to buy brands of electricity, you can buy them directly from stores, markets or stalls that offer them, or online.
Every time you shop online or at a market that sells electricity tokens, you will be given a physical receipt, which of course includes an electricity token number.
If you do this frequently, there is usually an issue with the power token number or the loss of the receipt preventing you from topping up the power token.
But you don’t have to worry. There are several options if you lost the power token number when you just bought it. Here we have discussed how to find out the missing power token number that you need to try.
How to display power brands on PLN Mobile
To view some information about PLN or electricity, you can use the already available PLN Mobile app that can be used on your Android smartphone.
There is some information you can see including: power tokens, transaction history, payments, and others.
- First, install the PLN Mobile application on your smartphone via the Play Store
- Then open the application and press the information menu
- Next, select the “Billing and Power Token” menu
- Here you can enter your customer number or meter number, if so, click on check invoice
- Later, the latest purchase history information will be displayed, starting with the number of tokens, the date and time of purchase and of course the token number
However, if the power token number is lost the first time you purchase, please follow the steps below.
Reprint the e-token receipt
Brands of electricity can be bought anywhere, usually there are several outlets or markets that offer this. After the purchase, you will usually receive a paper or purchase receipt from the power brand.
If you forget or lose the power brand number, you can go back to where you bought the power brand number and ask to reprint it.
Contact the PLN call center
To help with user complaints, PLN of course provides a call center that will fix any issues that arise, including the missing power token number.
- First, make sure you know or write down some information about the power token, such as: B. the meter number, the payment and others
- Then call 123 with a mobile phone, but it must start with an area code, for example 022123
- Once you have connected with cs from pln, you are ready to file your complaint
- Later the officer will ask for some necessary information
- Finally, the officer or cs from pln will provide you with the information you need, including the missing power token number
Via the PLN website
In addition to the application, PLN can also be accessed via the website www.pln.co.id. On the website you can find all the information about the use of PLN, including the electricity token number.
- First open the browser on your smartphone or computer and then go to the official pln website
- On the initial screen, there is some information that you need to fill out
- In the Customer Identity section, you can choose the Meter Number or IDPEL option
- Enter your IDEL number and press the search button
- Some pretty complete information is shown later, including the power token number
Contact PLN by email
For information on how to use pln, you can contact pln via email. Please send a message to pln123@pln.co.id.
Do not forget to clearly state the subject and the message and, if necessary, provide additional information such as proof of payment, meter number and others.
Come to the nearest PLN office
If there is a problem with using PLN, including missing the power token number, you can come straight to the nearest PLN office in your city.
Later you will be served by cs from PLN and ask for some necessary information. Please inform the officer about the problem you lose the power token number.
Also read:
That’s it How to find out the missing power token number. This problem is common when buying power tokens directly from mini markets or small stalls that sell them.
It is advisable to shop via the marketplace or online, as the recorded transactions can be viewed at any time and it is easier for you if one day you forget or the power token number is lost.
